Privacy Policy

Effective Date: March 2026

1. Introduction

This Privacy Policy describes how 9236107722 and its affiliates (collectively "9236107722, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://darpanunisexsalon.in/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

2. Information We Collect

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship, along with related information provided from time to time. This includes, but is not limited to:

Personal Identity: Information provided during sign-up or registration such as your name, date of birth, address, telephone/mobile number, email ID, and any information shared as proof of identity or address.
Sensitive Personal Data: Collected only with your consent, this includes bank account, credit or debit card, or other payment instrument information.
Biometric Data: Facial features or physiological information to enable specific opted-in features on the Platform, all in accordance with applicable laws.
Transaction & Behavioral Tracking: We track your behavior, preferences, and other information you choose to provide, which is analyzed on an aggregated basis We also collect information related to your transactions on our Platform and third-party business partner platforms.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

Third-Party Interactions: When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies We are not responsible for their privacy practices or the content of their policies; we strongly recommend you read them prior to disclosing any information.

Security Alert: - To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

3. How we use Data

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We utilize your information to enhance your experience and fulfill service requests through the following means:

Order Fulfillment: Assisting sellers and business partners in handling and fulfilling orders and enhancing customer experience.
Problem Resolution: Resolving disputes, troubleshooting problems, and enforcing our terms and conditions.
Communication: Informing you about online and offline offers, products, services, and updates.
Personalization: Customizing your experience and conducting marketing research, analysis, and surveys.
Security: Detecting and protecting us against error, fraud, and other criminal activity.

Information may also be used as otherwise described to you at the time of collection. You understand that your access to these products or services may be affected in the event permission is not provided to us.

4. Data Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal data to third parties such as sellers, business partners, and third-party service providers, including:

Logistics partners and prepaid payment instrument issuers.
Third-party reward programs and other payment options chosen by you.

These disclosures may be required for us to provide you access to our services, comply with legal obligations, enforce our user agreement, facilitate marketing activities, or to prevent, detect, and investigate fraudulent or illegal activities.

Legal & Law Enforcement Disclosure: We may disclose personal and sensitive personal data to government agencies or authorized law enforcement agencies if required by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

We may also disclose personal data to third-party rights owners or others to: 79]:

Enforce our Terms of Use or Privacy Policy].
Respond to claims that an advertisement or content violates the rights of a third party.
Protect the rights, property, or personal safety of our users or the general public.

Regarding security, we adopt reasonable security practices and procedures to protect your data from unauthorized access, loss, or misuse. However, please be aware that the transmission of information over the internet is not completely secure for reasons beyond our control. By using the Platform, users accept the inherent risks of data transmission over the internet, and remain responsible for ensuring the protection of their login and password records.

5. Data Deletion & Retention

You have an option to delete your account by visiting your profile and settings on our Platform , this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

6. Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

7. Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

8. Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.

Company: Darpan Unisex Salon & Academy

Contact Hours: Mon - Fri (9:00 - 18:00)

Email: darpanunisexsalonacademy@gmail.com